The SecuriCare Service
Putting You First
The SecuriCare service is built on a firm foundation of putting you first. When you call our care line, you can be assured you will be talking to one of our team of advisors who understands stoma care and incontinence. They appreciate what it’s like to face living with a stoma, being unable to control passing of urine or caring for someone who experiences these daily challenges. Our freephone Careline is there to provide peace of mind. We provide sensitive best practice care advice tailored to your individual needs, and answer any worries or questions you may have. You can also call us for a free sample to ensure your chosen product is the right one for you.
The SecuriCare service provides:
Free UK home delivery service for all brands of stoma and continence supplies
PharmaCare, a pharmacy service from SecuriCare, which can deliver all your medicines with your appliances
Specialist stoma care nursing in both hospitals and the community including patient clinics and reviews in many regions
Freephone careline offering expert advice and individual support drawing on over 20 years of appliance experience and free samples of products from all manufacturers
An ultrasonic pouch cutting service
A prescription collection service (subject to GP agreement)
Travel certificates and advice
Travel packs, washable and disposable bed pads and radar keys for disabled toilets
Dietary advice and literature
Simple ordering via freephone, freepost, email or internet
A dedicated customer service contact who knows your needs and can provide personalised assistance every time
A personal delivery driver (in most areas)
Over To You:
Finding the right delivery service for you is incredibly important, you need a company you can trust, who delivers on time and good service. There is nothing more frustrating than your delivery running late or even not turning up when your short of supplies!
I can’t review all of the delivery services as you can’t change from one to another however I am sure most of you have had your fair share of experiences and to help other ostomates find the right delivery service for them it would be great if you can get involved and tell us your experiences!