Pelican Home Delivery

Fast efficient and friendly, the Pelican Home Delivery Service is dedicated to providing a personalised, quality service to ostomates across the UK. No matter which products you are using, whether it’s made by Pelican or another stoma care company, if it’s available on prescription we can supply it. To sign up, please complete our online registration form, or follow the instructions at the bottom of this page.

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Fast efficient and friendly, the Pelican Home Delivery Service is dedicated to providing a personalised, quality service to ostomates across the UK.

No matter which products you are using, whether it’s made by Pelican or another stoma care company, if it’s available on prescription we can supply it. To sign up, please complete our online registration form, or follow the instructions at the bottom of this page.

The Pelican Home Delivery Service can offer you:

Fully trained, BHTA accredited Customer Services team
Regular supply of stoma and continence products
Choice of ordering methods to suit your individual requirements
Expert advice on any stoma care appliance regarding usage, storage or disposal
Discreet and confidential service
Unique Pelican Nurse Delivery Service if you live in South Wales
Unique Pelican London Home Delivery Service if you live within the M25
Confidential telephone careline for all other areas of the country
Order notification service;
Choose to receive a text or email to confirm your delivery day
Receive a 1 hour delivery slot on the day
Repeat Prescription Service

In many cases, Pelican can make things easy for you, by obtaining your prescription direct from you GP. Simply get in touch with us two weeks before our next order is due and let us know what you need. We will then write to your GP, obtain your prescription on your behalf and as soon as we have received, we will send your order out to you. Through our notification service, we can also send you a text or email to let you know when your order is on its way.

We understand that emergencies happen ad we will never let you run out. If you ever run low on supplies, please call us and our Customer Services team will be able to help you.

To help you care for your stoma, the following items are available:

Washbag with your first prescription
Baby changing bag for younger customers
Rucksack for older children
Selection of accessories with your first order
Curved scissors
Moist wipes
Dry Wipes
Disposal bags
Quarterly newsletter

 

Over To You:

Finding the right delivery service for you is incredibly important, you need a company you can trust, who delivers on time and good service. There is nothing more frustrating than your delivery running late or even not turning up when your short of supplies!

I can’t review all of the delivery services as you can’t change from one to another however I am sure most of you have had your fair share of experiences and to help other ostomates find the right delivery service for them it would be great if you can get involved and tell us your experiences!