Charter Healthcare is an ostomy and continence care home delivery service that’s simply the easiest, most convenient way to get your prescription products delivered discreetly to your door, whenever you need them.
We stock a comprehensive range of today’s ostomy appliances, stoma care, catheters, sheaths and accessories, from leading manufacturers. What’s more, we are part of Coloplast – one of the world’s leading ostomy and continence care companies, so you can be sure of receiving a first class service that understands your needs.
Award-winning ostomy and continence care home delivery
Our award-winning Customer Care team will ensure that you always receive the best service and support, with all the help and advice you need.
Our Customer Care team are friendly, helpful, trained advisers, with many years experience in the products and services we provide. We offer a wide range of support to any user and professional carer including:
Answering product queries and offering advice
Putting you in touch with help lines and specialist associates
Providing you with product samples and literature
Updating you on all Coloplast products and service developments
Forwarding your suggestions on product and service improvements
Discreet home delivery service assured
We then take care of everything for you – from collecting the prescription from your GP to arranging delivery to your home by a top national courier in unmarked, discreet packaging. You don’t need to wait in for your delivery as no signature is required on receipt of your order.
We recognise that it is very important for you to have your products when you need them. Most orders will be delivered within 48 hours upon receipt of your prescription*.
*Please note that if your Primary Care Trust requires approval from your GP prior to your order being despatched this may take 1-2 weeks.
Over To You:
Finding the right delivery service for you is incredibly important, you need a company you can trust, who delivers on time and good service. There is nothing more frustrating than your delivery running late or even not turning up when your short of supplies!
I can’t review all of the delivery services as you can’t change from one to another however I am sure most of you have had your fair share of experiences and to help other ostomates find the right delivery service for them it would be great if you can get involved and tell us your experiences!